VISION AND MISSION
Our Vision is to be a provider of choice for organizations in need of research and evaluation services; to improve productivity and the bottom line.
Our Mission is to provide useful intelligence and meaningful insights to our clients, in support of informed and better decision-making.
Our overall objective and core value is to engage with each of our clients, not as a vendor, but as their partner.
Being a partner means:
- Being trustworthy and transparent
- Defining the “customer/audience” and keeping them as the priority
- Having a singular focus on the client’s project objectives
- Operating with integrity
- Having candid conversations with our client, even if it is not what they want to hear
- Facilitating strategic and tactical thinking
- Obtaining relevant intelligence and integrating it when essential for planning, operations, quality assurance and training purposes
- Ensuring our partner receives a high return on information (ROInfo™), always
- Delivering according to deadlines